Haye Farm Holidays

Willow lodge available this week (15th July) 3 nights £350.00

Coronavirus Policy

We have been certified with ‘We’re Good To Go’ industry standard and supporting mark by Visit Britain. We are following Government and Public Health guidance and we have carried out a COVID-19 risk assessment to ensure we have the required processes in place to keep our guests safe.

Good To Go England

We will be introducing the following measures to limit Coronavirus infection:

    • All rooms will be ventilated before and during cleaning
    • We will be using antiviral disinfectant spray (tested to BS EN 14476, BS EN 1276 & BS EN 13697)
    • Floors and soft furnishings will be steam cleaned
    • Whilst cleaning the accommodation, we will wear the appropriate PPE including face masks and disposable gloves
    • All linen is washed by a professional laundry service on the highest heat setting
    • We have changed the check-in time to 5pm to ensure that we have enough time to thoroughly sanitise each accommodation following the guidelines from Visit Britain
    • Please do not travel if you are displaying any symptoms of COVID-19, or if you or anyone you have been in contact with has tested positive for the virus
    • Hand sanitiser dispensers have been installed outside each accommodation – we ask that our guests use the sanitiser before entering
    • Please use hand sanitiser before and after using the outside bins
    • We will be asking guests to stay 2 meters apart from us and from other guests
    • Please ensure children wash their hands before and after using the play area
    • If you have any problems during your stay, please call us on 01297 442400 or 07840938934 and we will fix the problem whilst you are out
    • If you develop COVID-19 symptoms during your stay, please return home and get tested immediately notifying us – as per the Government Guidelines which can be found here
    • Please leave the keys in the inside door of your accommodation when you check-out
    • On the day of your departure, please leave all the windows open
    • In line with the new guidelines and to protect our staff, please remove all bedding (except mattress and pillow protectors) and place linen and towels in the green laundry bags supplied. Please also leave bath mats in the bath on the day of your departure
    • We will continue to follow guidance, and we will react on any news – locally or nationally as required